Frequently asked
questions
FAQs
Please see our frequently asked questions below.
*Bookings are open 12 weeks in advance*
Cheltenham scanning schedule:
July – 18th, 25th
August – 1st, 8th, 15th, 22nd, 29th
September – 5th, 12th, 19th, 26th
October – 3rd, 10th, 17th, 24th, 31st
South Melbourne scanning schedule: (Mondays, monthly)
July – 22nd
August – 19th
September – 23rd
October – 21st
November – 18th
Hawthorn scanning schedule: (Tuesdays, 3 weekly)
July – 23rd
August – 13th
September – 3rd, 24th
October – 15th
November – 5th, 26th
Brisbane scanning schedule:
Every Tuesday
We have 3 scanning locations in Australia, all located in Victoria.
1 – Main Clinic – Cheltenham – 85 Argus Street.
2 – OsteoStrong – South Melbourne – 378 Clarendon Street.
3 – OsteoStrong – Hawthorn – 585 Burwood Road.
4 – Lilian Cooper Women’s Health Centre – Brisbane – Suite 297, Level 1, 33 North Street, Spring Hill
Scanning:
1 – Cheltenham, 85 Argus Street. Scanning days run on Thursdays every fortnight.
– Book for Cheltenham here
2 – OsteoStrong – South Melbourne, 378 Clarendon Street. Scanning days run once a month on a Monday.
3 – OsteoStrong – Hawthorn, 585 Burwood Road. Scanning days run three weekly on Tuesdays.
4 – Lilian Cooper Women’s Health Centre – Brisbane, Suite 297, Level 1, 33 North Street, Spring Hill.
Administration hours:
Monday to Friday, 9:00 am – 5:00 pm (AEDT). Closed public holidays.
We accept online bookings on our website. Our full availability can be found by heading to our booking page here: Make a booking
Bookings can be made 12 weeks in advance.
Alternatively you may either phone or e-mail us, however there may be a delay in response as we have a small team operating various support programs.
We would appreciate a doctor’s referral (stating BMD analysis via REMS) however it is not necessary.
However the findings do represent a clinical report and must be sent to your doctor for review upon completion of the scan.
Once a booking is made please enter your GP/Specialist details on your New Patient Form correctly and especially the clinic e-mail address, otherwise reports may be delayed in getting to your managing clinician.
The Echolight scans give an immediate report and you will be given a brief overview of the report findings at the conclusion of your scan.
The scan results and a summary will be sent to your GP/Specialist and yourself about 5 – 7 business days after your appointment.
The scans performed include:
• All three key sites; Left & right femoral neck and L1-L4 Lumbar spine
• Bone Mineral Density (BMD), T-scores and Z-scores
• Fragility Score (FS) – unique to Echolight. This is a measure of bone strength.
– The T-score and Fragility are also combined to give a fracture risk score.
Appointments are 30-45 minutes to allow for repeat scans if necessary.
Although we aspire to extend our presence to other states in 2024, our plans are currently still in progress and have no set dates just yet.
We are in the process of gathering a list of potential patients based on their locations, and our intention is to open new clinics in major capital cities as well as run regional scanning clinics periodically.
Please register your interest in other locations by completing the form at the bottom of this page: Make a Booking
Scans are $165 inc GST.
We can now offer a concession rate which is a 10% discount.
Unfortunately at this stage Echolight is not covered under Medicare.
Unfortunately at this stage we do not have Private Health Provider Numbers to claim with Private Health companies.
We recommend seeking guidance from your treating GP/Specialist.
We deliver a non-invasive scanning procedure which will give you a normal/osteopenia/osteoporosis diagnosis as well as a Fragility score.
However your clinical management, such as preventative measures, interventions or medication recommendations are best discussed with your clinical team.
Once you have made a booking, you will receive a Patient Form link in your confirmation e-mail. Please complete this prior to your appointment. If you have not received a New Patient Form please let us know and we can re-send it for you.
Please:
– Wear loose clothing, as the scan requires the application of ultrasound gel on the skin & the probe must have uninterrupted contact with the skin.
– Fast 2 hours prior, or light meal 3 hours prior. Water is permissible.
The scanning process:
– First and second scans will be of your femoral neck (left and right) which is in the vicinity of your hip bone. This is done with the patient lying face up and the scanning probe on the side of your hip about 5-10cm left/right of the groin area to both sides.
Inform your Echolight Specialist if you are left or right-handed as it is important to scan your non dominant side femoral neck.
– Third scan will be of your lumbar spine, L1 – L4. This is done with the patient lying face up, and the scanning probe on your stomach. Approximately 5cm below to approx. 20 cm above your belly button
Once an appointment is made you will receive an e-mail confirmation. At the bottom of this e-mail is a cancellation link you may use to cancel your own appointment.
Alternatively please e-mail us at info@echolight.com.au.
We only accept pre booked appointments.


